Responsible Gaming Policy

Responsible Gaming: Tools and Support

Gaming is entertainment and not a source of income. This page lists the tools for staying in control and where to find support. HiMAWiN is for adults 18+ only.

18+18+ onlyPlay responsibly

Minimum Age

18+

Problem Gambling Helpline

Customer Support

Control Tools

Six Tools for Staying in Control

⚡

Deposit Cap

Limit deposits per day, week or month.

🛡️

Loss Cap Setting

Set the maximum loss you accept over a chosen period.

🎯

Self-Exclusion Tool

Lock your account for a fixed period or permanently.

💸

Session Time Alert

Receive regular alerts showing how long you have played.

💬

Account History

See your deposits, bets and withdrawals whenever you want.

🎁

Opt Out of Marketing

Stop promotional messages at any time.

Instructions

Setting Limits: The Steps

1
Account Login
Log in to your HiMAWiN account.
2
Settings
Open the Account Settings menu.
3
Responsible Gaming Guide
Choose the Responsible Gaming tab.
4
Set Limits
Enter the deposit, loss or session limits you want.
5
Confirm
Save the changes. Raising a limit may only apply after a cooling-off period.

Self-Check

Checking Your Gaming Habits

Questions to Consider

Is your time or spending on gambling higher than you intended?
Do you gamble to recover money you have lost?
Have you borrowed or sold belongings to gamble?
Do you feel restless or irritable when you cannot gamble?
Has gambling affected your job, studies or relationships?
Do you keep your gambling hidden from people close to you?

A yes to any question is a sign to set limits or take a break. You can also contact .

Information

Responsible Gaming Explained

Basic Principles

Gamble for entertainment, never for income
Fix your budget in advance
Do not try to win back losses
Stop for breaks regularly
Do not play while stressed, upset or after alcohol

Payment Habits for Control

E-wallets or budgeting apps with spending caps can make tracking easier.

What HiMAWiN Commits To

Age checks for every player (18+)
Tools for limits and breaks
Support staff with relevant training
Help resources that are easy to find

FAQ Index

Responsible Gaming: Questions and Answers

What are the steps to set a deposit limit?+

Open Account Settings → Responsible Gaming, then select a daily, weekly or monthly limit.

Which self-exclusion periods can I choose?+

What should I do if I feel out of control?+

Start self-exclusion immediately and contact . The support team can also assist via .

Can limits be changed or removed?+

Lowering a limit takes effect at once. Raising or removing one may require a cooling-off period.

How are at-risk players identified?+

Are my details kept confidential?+

Yes. Responsible gaming conversations are private and handled according to the Privacy Policy.

Limits and Breaks

A Platform With Player Protection Built In

Add limits as soon as you open your account.

Open an Account (Free)Account Login